Repairer Success Manager - Key Accounts

February 11

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Partly

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Partly is a company that provides an integrated suite of software, algorithms, and databases specifically designed for the auto parts industry. The company's infrastructure includes a parts commerce platform, intelligent parts interpretation, and advanced algorithms for optimal parts selection, catering to repair shops, OEMs, and green suppliers. Partly aims to streamline the parts supply chain by offering modern, scalable APIs and a comprehensive ecosystem of applications. With a focus on creating a unified language for all vehicle parts, Partly enables efficient operations and superior buyer experiences in the automotive sector.

Auto Parts Infrastructure • Parts Buyer Experience • Catalogue Management Software • Universal Vehicle Database • Partly Catalogue

11 - 50 employees

☁️ SaaS

🤝 B2B

📋 Description

• The Repairer Success Key Accounts Manager will own all repairer relationships in the UK, reporting directly into the GM. • This role will shape the future of the UK automotive industry. • Build the best repairer products in the world. • Gather insights from body shop groups to shape the future of the product, to influence the tech roadmap of 50+ software engineers. • Own our repairer onboarding pipelines by designing and executing on our repairer go-to-market strategy. • Obsess over our repairer relationships from the very first interaction. • Assess customer needs and pain points, prepare and deliver presentations and demos, follow up with prospects, assemble proposals, negotiate deals and work together with the wider team to convert deals into high-value paying customers. • Communicate cross-teams to solve customer problems and relay customer feedback to the product team, engineers, and company executives. • Rapidly learn, grow and develop faster than the business, positioning yourself as a future leader at Partly.

🎯 Requirements

• +5 years experience with automotive businesses either in a collision repairer aspect or as a supplier to repairers. • Proven success managing time and juggling multiple accounts whilst exceeding customer expectations. • Business proficiency in the English language. • (Bonus) Experience in technology-related Sales, Key Account Management or Business Development within a start-up or fast-growing company. • (Bonus) Experience in e-commerce customer service within the automotive space. • (Bonus) Experience working with a diverse range of geographies, cultures and linguistic backgrounds. • (Bonus) Experience with reporting and data management.

🏖️ Benefits

• Competitive base salary plus equity. Even though we’re a small startup, we offer competitive salaries and great equity for every full-time employee. • Parental leave and flexible return to work. After returning to work, primary carers can work 4-day weeks for 100% of their pay for the first twelve weeks. For secondary carers, we offer 10 days of leave at full pay. • Flexible working hours. We have an office-first culture but you can work remotely or from home whenever it suits you. There are no fixed hours so you can choose to work when you’re most effective. • Ergonomic workspace. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles.