Senior Information Technology Support Specialist

11 hours ago

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Description

• Provides technical expertise and advanced support for PRI’s IT infrastructure. • Responsible for system engineering, network engineering, system administration, network and application security monitoring/response, database management, and more. • Collaborates with IT team to support the organization's computing and information systems. • Provides helpdesk support, including for escalated or complex issues.

Requirements

• Bachelor’s degree in computer science or related field • Industry certification such as MSCA, MSCE CompTIA A+, Network+, or Security+ strongly preferred • 5+ years providing technical support to end users • Experience implementing technology systems • Experience with hardware, software, and network maintenance and support • Experience in delivering technical support and technology implementation projects

Benefits

• Comprehensive insurance plans including medical, dental, vision, and prescription coverage. • Flexible spending accounts, plus an employee assistance program. • Life and long-term disability insurance and retirement plan. • Generous paid time off work options including vacation, sick leave, and annual holidays, in addition to paid parental leave. • Tuition assistance and professional development for employees.