Customer Success Coordinator

18 hours ago

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PDI Technologies

WebsiteLinkedInAll Job Openings

Analytics & Insights • Managed Services • Digital Transformation • Cloud & Hosting • Machine Learning

501 - 1000

Description

• At PDI Technologies, we empower leading convenience retail brands with technology solutions. • By “Connecting Convenience”, we improve productivity and customer engagement. • Role Overview: responsible for processing sales orders for customer delivery and invoicing. • Ideal candidate will be detail-oriented and passionate about customer experience. • Primary objective: manage customer orders ensuring accuracy and consistency. • Will manage assigned customer accounts and build relationships with contacts.

Requirements

• Effective communicator • Strong interpersonal skills • Excellent team player • Comfortable multi-tasking and problem solving • Excellent writing and grammar skills • Ability to prioritize work • Strong organizational skills • Self-motivated • Outstanding skills with Microsoft Office applications • Ability to learn new systems quickly • Familiarity with Smartsheet, Confluence, JIRA, and Lucidchart a plus • Passion for providing a phenomenal customer experience • Telecom provisioning background helpful but not required • Project management experience helpful • Must be flexible and open to change • Must be willing to work overtime hours as needed

Benefits

• Competitive salary • Market-competitive benefits • Quarterly perks program • Ample time off • Hybrid working arrangements • Continuous learning opportunities • Professional certifications • Leadership development opportunities • Supportive environment for all.