20 hours ago
β’ About us β’ pi-top's mission is to change the face of STEAM education in schools. β’ We champion inquiry-based, hands-on learning that equips students with essential skills. β’ Our software platform, Further, enables real-world challenges through project-based learning. β’ We support the development of well-rounded, creative, collaborative problem-solvers. β’ We actively encourage continual personal development and value diversity.
β’ Experience with CRM tools like HubSpot, Intercom, or similar platforms to manage customer relationships and automate processes. β’ Previous experience in a customer-facing role, with strong communication skills and a proven track record of delivering excellent service and improving customer outcomes. β’ Ability to quickly learn and adapt to new software and technologies, with a proactive growth mindset and eagerness to master our products and tools. β’ Creative and analytical problem-solving skills, focused on finding solutions that benefit both the customer and the business. β’ Strong team collaboration and organizational skills, with the ability to manage multiple tasks and priorities effectively. β’ Knowledge of the US education sector, particularly K-12, and its unique challenges and opportunities. β’ Experience building and optimizing automation pipelines, including customer onboarding, support workflows, or sales processes. β’ Familiarity with educational technology and inquiry-based or project-based learning approaches. β’ Experience using data analytics tools to refine customer success strategies based on insights.
β’ Competitive salary β’ Flexible working hours β’ Flexible vacation policy
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