340B Training and Operations Manager

6 days ago

Apply Now

Receive Emails with Similar Jobs

Pharmacy Data Management, Inc. (PDMI)

WebsiteLinkedInAll Job Openings

pharmacy technologies • prescription & health savings • claims processing • pharmacy benefit design • 340B

51 - 200

Description

• Design and Deliver Training: Create engaging training programs for internal teams and external clients, covering technical processes and operational workflows tailored to diverse skill levels. • Develop Comprehensive Documentation: Produce and maintain user manuals, policies, procedures, and implementation forms to ensure clarity and alignment with compliance standards. • Promote Operational Efficiencies: Collaborate with cross-functional teams to identify and address inefficiencies, integrating solutions into training to enhance workflows. • Support Continuous Improvement: Keep training materials updated with industry regulations, conduct time studies to optimize staffing, and capture metrics to inform process improvements. • Lead Client Training: Train clients on proprietary systems and tools, ensuring they can use platforms effectively to achieve their goals. • Be a Trusted Resource: Serve as a go-to expert for internal teams and clients, addressing questions and troubleshooting 340B-related issues.

Requirements

• Bachelor’s degree or equivalent experience in training, education, communications, or related fields. • In-depth knowledge of 340B regulations and best practices, with a commitment to staying updated on industry changes. • Proven experience developing and delivering impactful training and producing clear documentation. • Familiarity with tools like Microsoft Office (Outlook, Teams, Excel, Word) and an understanding of SFTP feeds, data acquisition, and proprietary systems is a plus. • Strong written and verbal communication skills to simplify complex information for diverse audiences.

Benefits

• 100% remote work from approved locations. • Flexible schedules to support work-life balance. • Paid parental leave and comprehensive benefits. • A culture rooted in creativity, accountability, respect, and engagement.