Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
March 14
Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
• Manage and administer employee compensation and benefits programs • Ensure compliance and maintain accurate employee records • Communicate with stakeholders and handle benefits enrollment • Track statutory obligations and payroll instructions • Conduct HR system audits and facilitate employee orientations
• Comfortable with data entry and file management • Combine speed and accuracy in logging data • Exhibit flexibility and adaptability • Possess strong verbal and written communication skills • Have timekeeping experience or knowledge (a plus) • Experienced with Jeonsoft Payroll System (an advantage) • Hold a Bachelor’s degree in Human Resources, Business, or a related field • Have practical experience in Human Resources • Demonstrate proficiency with Word, Excel, and Outlook • Possess exceptional interpersonal skills • Uphold confidentiality standards • Demonstrate exceptional attention to detail • Exhibit empathy, professionalism, and a friendly demeanor • Possess strong organizational skills • Display honesty, integrity, and reliability
• Work from Home • Established organization with an exceptional team • Tremendous opportunities for growth
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