Peak Support
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
Customer Service Associate
Yesterday
Peak Support
Customer Management (email • chat • phone) • Outbound Calling • Business Process Outsourcing
Description
• Peak Support is seeking Customer Service Associates. • Join a positive, performance-driven culture. • Create a diverse and inclusive work environment.
Requirements
• Proven customer service experience in the BPO industry. • Excellent oral and written communication skills. • Ability to provide customer support over various platforms (email, chat, phone, etc.). • Ability to work in a fast-paced environment • Flexible and willing to be assigned in voice, non-voice, or blended programs • Knowledgeable about Microsoft Office applications with Average MS Excel Skills • Ability to convey information effectively • Must be willing to take part in required initial training • Excellent problem solving skills • Flexibility to work multiple shifts during weekends or on holidays. • Excellent organizational skills and attention to detail. • Can work with minimal supervision • Some analytical skills • Some technical abilities
Benefits
• Work from Home • Opportunities for growth
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