Senior Staffing Administrator

3 days ago

Apply Now

Receive Emails with Similar Jobs

Pearson VUE

WebsiteLinkedInAll Job Openings

computer-based testing • electronic testing • psychometric services • test development • test delivery

1001 - 5000

Description

• At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. • This is a Limited Temporary Position. • Contract Duration: 12 Months with high possibility of extension • Assist PSS Supervisor Staffing team with pre-peak season improvement strategies including assisting with the building of available Supervisory pool, staffing placement planning, and other assigned miscellaneous tasks dedicated to improving the larger staffing process. • Will also be trained in the various Supervisor staffing tasks and will work closely with others on the staffing team to assist with assignments when needed. • An opportunity for the position to be extended beyond the current assignment end date. • Recommends improvements to workflows and processes within assigned work functions to enhance customer service, efficiency, and/or effectiveness. • Provide knowledgeable responses to inquiries in a courteous and professional manner. • Contribute to ongoing department process development and improvement. • Track, update, and organize team resources daily. • Assist staffing team with various off-peak season improvement projects. • Work with Supervisor Staffing team and Supervisor Support manager to train on standard project staffing processes and procedures. • Respond to Supervisor inquiries sent to team email inbox when needed. • Perform other related duties as assigned. • This position may include weekend shifts.

Requirements

• Minimum college or technical training preferred, or a combination of education and experience • Ability to work in a fast-paced and high-volume environment, being agile and adaptable to changing needs • Ability to take direction, initiative, and use independent and good judgment to meet multiple deadlines and make decisions. • Ability to handle sensitive and confidential issues in a professional manner. • Self-starter with proven ability to follow through on multiple tasks, prioritize, maintain a positive attitude, and create a positive candidate experience simultaneously. • Ability to work independently and meet deadlines. • Excellent time management, organizational skills, and strong attention to detail • Demonstrated strong written and verbal communication skills. • Excellent customer service and written and verbal communication skills, with the ability to work with diversified internal and external stakeholders and communicate effectively via phone and email • High-level proficiency in Microsoft Office Suite including Excel, Word, and Outlook • Human Resources experience and/or experience with staffing placements is preferred.