Customer Support Agent - Junior
Yesterday
Description
• We’re looking for a highly motivated, detail-oriented, experienced automotive title clerk • You’ll play an important part in resolving automotive title issues in all 50 states • You’ll handle a large volume of tasks which will involve phone calls, emails, and internal support • You’ll be problem-solving, handling conflict resolution, and building relationships with our partners’ title clerks • Notify leadership when reference materials need to be updated • Share knowledge of titles with our team
Requirements
• 2+ years customer service experience (Automobile title processing a plus) • Excellent verbal and written communication skills with strong attention to detail • Well-rounded technology capability (Salesforce experience a plus) • Ability to work remotely Monday - Friday, 9 AM - 5 PM CST/CDT • Reliable high-speed internet connection • High school or equivalent education
Benefits
• Access to robust health, vision, dental, and life insurance plans • Employer matching 401(k) plan • Profit-sharing plan • Generous PTO (Paid Time Off) • Paid maternity/paternity leave • Tuition reimbursement • Donation matching program • Fitness Reimbursement Program • Company paid weekly lunches • Student loan assistance • Employee recognition programs
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