PERSUIT
Legal Procurement • Utilisation Optimisation • RFP Management • Legal Secondments • Panel Management
51 - 200
Customer Success Manager
November 5
PERSUIT
Legal Procurement • Utilisation Optimisation • RFP Management • Legal Secondments • Panel Management
51 - 200
Description
• Managing a small book of business with our most strategic clients • Leading client training and providing strategic consultation to corporate law department leaders around best practice RFP and AFA strategies • Ensuring users are fully utilizing our platform to drive customer value • Providing technical support to our clients and partner law firms • Creating, updating and maintaining online training materials • Assisting with new client onboarding- set up new PERSUITers for success • Collaborating across teams, providing strategic direction and input • Implementing new strategic initiatives, driving our clients’ success
Requirements
Benefits
• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Training & Development • Wellness Resources
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