Sigma Computing (hiring!)
Sigma Computing is a leading provider of next-generation analytics and business intelligence solutions. The company offers a platform that integrates spreadsheets, SQL, Python, and AI to enable real-time data analysis without compromising speed or security. Sigma's unique architecture allows it to scale trillions of rows quickly while maintaining a secure and governed environment. The platform supports various roles including analysts, data engineers, and business leaders. It is designed to facilitate collaboration, allowing users to interact with data and build workflows within a single workspace. With capabilities like self-service insights, dashboards, embedded analytics, and data applications, Sigma Computing aims to redefine business intelligence for organizations of all sizes.
Data Analytics • Business Intelligence • Data Visualization • Cloud Data Warehouses • Spreadsheet
Customer Success Architect
December 27, 2024
Sigma Computing (hiring!)
Sigma Computing is a leading provider of next-generation analytics and business intelligence solutions. The company offers a platform that integrates spreadsheets, SQL, Python, and AI to enable real-time data analysis without compromising speed or security. Sigma's unique architecture allows it to scale trillions of rows quickly while maintaining a secure and governed environment. The platform supports various roles including analysts, data engineers, and business leaders. It is designed to facilitate collaboration, allowing users to interact with data and build workflows within a single workspace. With capabilities like self-service insights, dashboards, embedded analytics, and data applications, Sigma Computing aims to redefine business intelligence for organizations of all sizes.
Data Analytics • Business Intelligence • Data Visualization • Cloud Data Warehouses • Spreadsheet
📋 Description
• The Customer Success Architect (CSA) team provides technical expertise for the post-sales customer experience. • Customer Success Architects are responsible for making sure that our customers are meeting their objectives. • They are a vital component of our company’s success, working with customers, partners, and product teams to deliver success for our valued customers. • Capture product feedback from customers and engage with the product team to improve our product roadmap. • Identify new use cases to grow accounts and find areas where Sigma can provide the most value to ensure renewals. • Cultivate customer references for the marketing team.
🎯 Requirements
• Minimum 10 years of business intelligence experience working in a customer-facing technical role (customer success or consulting) • Customer relationship skills • Experience implementing production business intelligence solutions • Embedded experience • Experience with database concepts • Data warehouse experience - cloud data warehouse preferred (Snowflake, Redshift, BigQuery) • Bachelor’s degree in computer science or related field or equivalent technical experience • Ability to work remotely full-time with up to 50% travel (eventually)
🏖️ Benefits
• Equity • Generous health benefits • Flexible time off policy. Take the time off you need! • Paid bonding time for all new parents • Traditional and Roth 401k • Commuter and FSA benefits • Lunch Program • Dog friendly office
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