Director of Client Success

March 19

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Logo of Phil, Inc.

Phil, Inc.

Phil, Inc. is a company on a mission to simplify medication access for patients by helping them receive their medications quickly, easily, and affordably. The company offers the PhilRx Digital Hub Platform, which streamlines medication access for patients and providers, supporting retail and specialty-lite manufacturers. Phil, Inc. 's platform is designed to improve health outcomes by removing barriers and ensuring efficient medication dispensing, optimizing coverage and patient adherence, and supporting healthcare providers. Through strategic partnerships, Phil, Inc. helps maximize the value of access programs for life sciences brands, enhancing patient access and provider engagement.

Patient Access • Channel Strategy • Distribution Network • Provider Engagement • Field Team Enablement

📋 Description

• Founded in 2015, PHIL is a Series D health-tech startup that is transforming the way prescriptions are accessed and delivered. • PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. • At PHIL, our team is made up of mission-driven individuals dedicated to building an innovative healthcare platform centered on patient experience and well-being. • PHIL is seeking a talented and experienced Client Success Director to drive the success of pharmaceutical manufacturer programs on our platform. • This role will focus on optimizing client engagement and ensuring successful program launches.

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Management, or a related field (or equivalent experience). • 8-10+ years of progressive experience, with a background in either: • A client-facing role with a strong focus on patient access and commercialization, OR • A deep understanding of patient access within the pharmaceutical industry. • Excellent communication and stakeholder management skills, with the ability to align clients and internal teams around shared goals and navigate challenging conversations. • Data-driven mindset, using structured problem-solving approaches to identify key performance levers and drive strategic insights. • Proven ability to drive results, both through direct execution and by influencing cross-functional teams. • Strategic and scalable mindset, continuously seeking opportunities to optimize resources (tooling, processes, and people) for improved efficiency across programs.

🏖️ Benefits

• Ground-floor opportunity with one of the fastest-growing startups in health-tech. • Fully remote working environment. • Competitive compensation (commensurate with experience). • Full benefits, including medical, dental, and vision. • 401(k) contribution opportunity.

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