Director of Client Success

October 9

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PhillyTech (SaaS Talent)

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Staffing • Recruiting • Full-Time Hiring • Contingent Recruiting • Retained Recruiting

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Description

• This is a fully remote role with a high growth focus, and it’s going to be your job to drive hyper-growth. • Are you ready to make a real impact in the health & fitness industry? • You'll be part of a passionate team that believes in the power of transformational coaching, innovative systems, and effective processes. • They’ve already helped THOUSANDS of individuals achieve success, and we want you to be a part of this exciting mission! • Our client has a fully remote work culture with 30+ team members from coast to coast within Canada and the USA as well as Australia, Europe, and the Philippines. • Their team members are all driven by their shared desire for impact, excellence, and continuous growth to achieve greatness. • This is an incredible growth opportunity with passionate and awesome, competitive individuals who strive to go the extra mile when their clients need help.

Requirements

• 5-8+ years of experience in client success or similar with team leadership experience in the coaching services industry. • Experience in digital marketing - have either run your own or managed/coached other webinars, funnels, SBC, etc. • You know how to use behavioral psychology & NLP to help people achieve their highest potential. • You have studied and or been certified by influencers in the coaching space such as Tony Robbins, Brendan Burchard, or similar. • You are obsessed with client success and helping people succeed. • Full-time 100% commitment - No side gigs or other consulting work. • People person and know how to support, coach, and get the most out of those you work with. • You are compassionate and a great listener and also have the ability to challenge people to a higher standard and ensure they move forward in spite of fear (or themselves). • You are consistent and show up for the team in a way that they can trust. • You are comfortable having difficult conversations to hold the team to high standards, and ensure people always know where they stand. • You are very well organized and can handle multiple projects & objectives at once. • You are good with technology and very proficient using email (Gmail, GSuite) and keeping track of client conversations. • You're able to onboard with us quickly because you've been there and done that. • You have an entrepreneurial spirit. You've been in the trenches and built a funnel before.