Email Support Specialist
Yesterday
Description
• The Email Support Specialist will handle all customer inquiries related to utilities. • You will be the primary point of contact for customers seeking assistance. • Responsible for auditing and reviewing AI-generated responses to customer queries. • Ensure that the AI is providing accurate and relevant answers to customers.
Requirements
• Attention to detail • Previous experience in customer service or a utilities-related role is a plus. • Excellent writing and comprehension skills • Quick learner • Excellent problem-solving skills • Resourcefulness, including research skills and the ability to find answers independently
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