Customer Support Consultant, Fluent English and Spanish

November 6

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Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services

1001 - 5000

💰 Venture Round on 2017-10

Description

•Passionate about the world of tech? •Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. •Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. •Provide exceptional customer support via emails •Build positive and long-lasting relationships with customers •Meet team KPIs •Always be up-to-date with cutting-edge technology •Securely work with customers’ sensitive information •Apply the latest and greatest customer happiness practices •Maintain working knowledge of our client’s products and services

Requirements

•Excellent English and Spanish •Analytical and research skills •Positive and responsible attitude •Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits

•Fixed schedule: Monday to Friday, 2 AM–11 AM, Mexico time •Opportunity to work fully remotely •Inclusive international environment •Compensation in USD •Good bonuses for referring friends •Paid intensive training and probation •Work-life balance •Responsive management interested in your growth and long-lasting cooperation •Greenhouse conditions for self-development