Manager, Customer Success, DACH

4 days ago

Apply Now
Logo of Pleo

Pleo

Expense Managment β€’ Company Credit Cards β€’ Accounting β€’ Payments β€’ Corporate Cards

501 - 1000

πŸ’° $200M Series C on 2021-12

Description

β€’ Manage a team of CSMs for Mid Market customers β€’ Develop excellent working relationships internally β€’ Advocate for the best customer experience β€’ Drive metrics and accountability within your team β€’ Hire, coach and develop a high performing CSM team

Requirements

β€’ Strong background in Customer Success β€’ Proven experience in building and managing a high performing team β€’ Excellent people leader skills β€’ Passionate about providing exceptional customer experience β€’ Strong team player, self-starter in fast-paced environment β€’ Outstanding organisational and project management skills β€’ Experience with CS and CRM tools β€’ Software experience is a must β€’ Fluency in German and English

Benefits

β€’ Work-life balance β€’ Remote setup support β€’ Diverse and inclusive team culture β€’ Opportunity to make an impact

Apply Now

Similar Jobs

October 30

KNIME

201 - 500

Customer Success Manager guiding clients at KNIME to achieve their strategic goals.

October 29

Build customer relationships for a growing B2B SaaS company in Germany.

Built byΒ Lior Neu-ner. I'd love to hear your feedback β€” Get in touch via DM or lior@remoterocketship.com