Channel Account Manager

Yesterday

Apply Now

Receive Emails with Similar Jobs

PolyAI

WebsiteLinkedInAll Job Openings

Machine Learning • Conversational AI • Voice experiences • Voice Assistants • Customer experience

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

Description

• PolyAI builds enterprise voice assistants that carry on natural conversations with customers to solve their problems. • Our voice assistants understand customers, regardless of what they say or how they say it. • We serve enterprises where customer conversation is an important part of doing business. • Our customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications. • Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. • As a Channel Account Manager at PolyAI, you will play a critical role in building and nurturing our partner ecosystem to drive revenue growth and market expansion. • Reporting directly to the VP of Channels, you will be responsible for developing and managing relationships with key channel partners, distributors, and resellers. • Your primary focus will be on driving successful partnerships, increasing market penetration, and delivering exceptional value to our customers.

Requirements

• Must have channel account management experience preferably in UCaaS, CCaaS or AI • Knowledge of various routes to market, including Technology Solution Distributors (TSDs), Alliances, VARs, etc. • Exceptional relationship building and interpersonal skills. • Strong presentation skills, with the ability to engage and educate large groups on technology. • Willingness and ability to travel throughout the region on a regular basis. • Familiarity with partners in the region and the ability to identify and cultivate those capable of selling CX solutions. • Proven experience in recruiting partners into a channel program. • Demonstrated accuracy in forecasting channel pipeline and revenue. • Ability to work effectively in a cross-functional team environment. • Comfortable negotiating with partners and customers at the C-Suite level. • A passion for innovation and a commitment to driving business growth through technology.

Benefits

• Participation in the company’s employee share options plan • 100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision • Life Insurance • STD and LTD • The opportunity to contribute to the company's 401k plan • 20 days vacation + 10 public holidays + paid sick leave • Annual learning and development allowance • One-off WFH allowance when you join • Enhanced parental leave • Company-funded fertility and family-forming programmes • Menopause care programme with Maven