Yesterday
πΊπΈ United States β Remote
π΅ $130k - $180k / year
β° Full Time
π΄ Lead
π Senior
π Customer Success
π½ H1B Visa Sponsor
β’ Postman is a collaboration platform for API development β’ Drive post-sale strategy and engagement across enterprise accounts β’ Co-create Joint Success Plans outlining objectives and milestones β’ Curate and deliver high-touch enablement programs β’ Engage stakeholders to analyze platform value and identify opportunities β’ Ideal candidates are strategic thinkers with customer relationship expertise
β’ 8+ years of experience in Customer Success managing large enterprise customers β’ Strong consulting skills β’ Experience leading cross-functional projects β’ Outstanding verbal and written communication abilities β’ Skilled at problem-solving and decision-making β’ Comfortable in a fast-paced, evolving environment β’ Ability to grasp complex product functionalities and articulate them to varying technical levels β’ Aptitude for analyzing customer usage data β’ A history of acting as a customer advocate β’ Comfortable leveraging both high-touch and one:Many strategies
β’ Full medical coverage β’ Unlimited PTO β’ Monthly lunch stipend β’ Wellness program with fitness-related reimbursements β’ Frequent virtual team-building events β’ Donation-matching program
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β° Full Time
π‘ Mid-level
π Senior
π Customer Success
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