Enterprise Customer Success Manager
October 31
🇺🇸 United States – Remote
💵 $130k - $180k / year
⏰ Full Time
🔴 Lead
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor
Description
• Collaborate with customers to outline and execute Joint Success Plans • Regularly review customer data to identify emerging opportunities • Communicate the value organizations are deriving from the platform • Collaborate with Sales organization to uncover opportunities • Manage on-time contract renewals for annual customers
Requirements
• 8+ years of experience in Customer Success managing large enterprise customers • Strong consulting skills • Project management experience • Outstanding verbal and written communication abilities • Skilled at problem-solving and adaptability • Ability to grasp complex product functionalities
Benefits
• Full medical coverage • Unlimited PTO • Monthly lunch stipend • Wellness program with fitness-related reimbursements • Frequent virtual team-building events • Donation-matching program
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