Program Operations Specialist

November 16

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Power TakeOff

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Utility Energy Efficiency • M&V 2.0 • NMEC • SMB Energy Efficiency • Real-Time Energy Management

51 - 200 employees

Founded 2007

⚡ Energy

🤝 B2B

💰 $65k Seed Round on 2014-10

Description

• This role’s purpose is to equip the Programs Team, specifically focusing on Energy Advisors, with the resources and access to resources that they need in order to be most successful in their day-to-day work and as employees. • Primary job functions include facilitating team communication within and on behalf of the Programs Team, continually creating and improving resources for EAs, and managing tools used by the team. • A key part and guiding principle of this role is making data-driven decisions, done by gathering and responding to qualitative feedback and examining quantitative metrics as much as possible. • We are a rapidly growing team and a key focus of this position is to successfully onboard new team members while also upskilling our current team to make sure everyone’s knowledge is growing together. • Onboard new team members while also growing the knowledge of our current team members. • Equip both new team members and existing with the resources and access to resources they need to be most successful in their day-to-day work. • Employ continuous improvement by fostering a culture of quality control and feedback. • Resources, processes, and tools are developed based on feedback that is meaningfully considered both from the team at large and individuals checking work for quality. • Make data-driven decisions to better the team in meaningful and appropriate ways. • Decisions, processes, and tools newly rolled out have ample quantitative metrics proving their necessity and effectiveness when possible. • Facilitate smooth and clear communication within the Programs Team and from Programs to other departments. • All Power TakeOff employees are clear about relevant happenings with the Programs Team and know how to find information when needed. • Maintain a wealth of useful and accessible resources for the Programs Team to aid in their daily work. • Energy Advisors feel confident and well-equipped to engage with customers and achieve energy savings. • Ensure the Programs Team is using tools that are best fit for purpose and to their fullest potentials. • Tools are regularly reviewed and evaluated to demonstrate effectiveness.

Requirements

• Minimum education: Bachelor’s degree in a relevant field • Minimum of 3 years of experience in the energy industry, preferably in utility DSM, energy efficiency, or demand response • Communication is key! This role involves significant communication with internal stakeholders from many departments. • Organization. Needs to organize their own work, team resources with information, and team structures and processes. • Strong written and verbal skills are required to support both the communication and organizational requirements • Project Management. Handles multiple projects and tasks, keeps them on a timeline, and holds others accountable for their responsibilities. • Ambition. Is motivated to make progress on short and long term projects. • Assertiveness. This person must be willing to question both internal and external roadblocks, investigate alternative options, ask follow-up questions, understand the root of roadblocks, and find creative solutions. • Adaptability. Is flexible with shifting priorities, changing a project’s course for the betterment of the work, and being prepared for the unexpected. • Focused. Maintaining a clear understanding of prioritizing time and energy on the highest impact activities. • Collaboration and project management. This role must be able to delegate tasks to team members across the organization, rallying the right groups of individuals to collectively solve problems. • Visionary. Always thinking about what could be built and how processes could be improved • Able to work cross-functionally, leveraging your organizational and time management expertise

Benefits

• Medical Insurance, including vision and dental • Healthcare contributions • Retirement plans with company matching • Student Loan Incentive Repayment Program (eligible 12 months after employment) • 15 paid vacation days, increasing to 20 after the first year • 7 flexible well-being days • At least 9 paid holidays • All company winter break between Dec. 25th and Jan. 1st • Summer "Friyays", from June through August we get each 2nd and 4th Friday off!