Engineering Manager - Professional Services

October 5

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Pragma Platform

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Description

• About Pragma • Pragma is supporting healthy and vibrant online communities by creating a backend game engine—a platform of services and tools that enable game studios to launch live-service games. • You'll be joining a passionate, remote-first team (PT time zone) comprised of people that have scaled games such as League of Legends and Destiny 2 and many more games while at Riot, Bungie, PopCap, and EA. • We are looking for a Professional Services Leader to build and lead Pragma’s Professional Services Organization. • In this role, you will have a significant impact on how game studios build their games by providing expert technical guidance while shaping the success of our professional services team. • Manage teams of engineers, oversee complex projects, and partner with leadership to create and scale a world-class services practice.

Requirements

• Technical expertise in game development • 4+ years experience in client services, consulting, or professional services, preferably in the gaming industry • Demonstrated experience managing a team in a project or professional services environment, with a track record of delivery results • Prior experience managing staff in a project or professional services environment.

Benefits

• A remote-first work environment with semi-annual in-person meetups • Competitive pay • 100% employer-paid medical, dental, vision coverage for primary policyholders; 80% employer-paid coverage for eligible dependents. • 401(k) retirement plan with company match • Flexible vacation • Remote friendly perks • Paid family care leaves • Long term and short term disability