Director of Customer Success

2 days ago

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Premier Inc.

WebsiteLinkedInAll Job Openings

healthcare and healthtech

1001 - 5000

Description

• Develop and maintain the Customer Success Program to ensure customer service excellence. • Manage, direct and coach the Customer Success Team. • Support the planning, execution, and oversight of account management.

Requirements

• 7 or more years of applicable experience • Bachelor’s degree required • Ability to effectively communicate internally and externally with customers • Deep experience in accounts payable & supply chain operational and process excellence • Project management, data analytics, account management experience • Management consulting experience would be a value added • Healthcare Industry experience is advantageous • Demonstrated experience with Value and ROI analysis

Benefits

• Health, dental, vision, life and disability insurance • 401k retirement program • Paid time off • Participation in Premier’s employee incentive plans • Tuition reimbursement and professional development opportunities