VIVIO, a Public Benefit Corporation
VIVIO is a Public Benefit Corporation specializing in drug management solutions. The company utilizes data intelligence to provide personalized drug therapies, leveraging clinical trial data and market prices to ensure patients receive the right medication at the right price without unnecessary middlemen or markups. VIVIO offers an alternative to traditional Pharmacy Benefit Manager (PBM) models by providing a transparent and cost-effective approach to drug pricing and management. Their services focus on reducing prescription costs while improving outcomes and maintaining compliance, specifically targeting specialty drugs and broader drug management needs for organizations.
Better Specialty Drug Outcomes • Lower Specialty Drug Costs • Drug Outcomes
VP - Customer Success
March 25
VIVIO, a Public Benefit Corporation
VIVIO is a Public Benefit Corporation specializing in drug management solutions. The company utilizes data intelligence to provide personalized drug therapies, leveraging clinical trial data and market prices to ensure patients receive the right medication at the right price without unnecessary middlemen or markups. VIVIO offers an alternative to traditional Pharmacy Benefit Manager (PBM) models by providing a transparent and cost-effective approach to drug pricing and management. Their services focus on reducing prescription costs while improving outcomes and maintaining compliance, specifically targeting specialty drugs and broader drug management needs for organizations.
Better Specialty Drug Outcomes • Lower Specialty Drug Costs • Drug Outcomes
📋 Description
• Position summary: VP, Customer Success • Responsible for providing strategic direction, operational leadership for the customer success team. • Enhance customer satisfaction and improve scalability of the function. • Create metrics and reporting for customer implementation process. • Maintain day-to-day relationship management with customers. • Oversee regular quarterly business reviews to ensure client needs are met. • Engage customer partners who integrate with VIVIO.
🎯 Requirements
• Bachelor's degree in business administration, Healthcare Management, or a related field. • MBA or other advanced degree preferred. • 10+ years of experience in a senior Customer Success or equivalent role. • PBM (Pharmacy Benefit Management) experience required. • Demonstrated competence in senior leadership positions, ideally managing cross-functional teams. • Proven ability to use data analytics to drive operational, quality and financial performance. • 25% + travel for team meetings and customer visits.
🏖️ Benefits
• Comprehensive Benefits Package: Medical, Pharmacy, Dental, Vision • Life Insurance • Stock Options • 401(k) with Company Match • PTO
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