Contracts and Legal Operations Manager

7 hours ago

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💰 Venture Round on 2018-10

Description

• We are looking for a strong self-starter, detail-oriented, experienced and hard-working Contracts and Legal Operations Manager with a strong focus in commercial contracts. This role reports directly to the CFO. The ideal candidate will have strong communication, customer service and organizational skills, with a strong proficiency in legal review of commercial contracts. The ideal candidate for this role will thrive in a fast-paced, start-up environment and be comfortable with independently executing on assigned tasks. • Manage contract renewals and amendments: Oversee and optimize the renewal and amendment process to maintain strong customer relationships. • Support the sales team by negotiating and redlining a large volume of SaaS contracts (MSA and Sales Orders) for new and existing customers • Function as a liaison for contract life cycle management and departmental coordination primarily with Customer Success Managers • Legal liaison to other departments and outside legal firms as needed, relaying and exchanging information with others including sales team members, Information Security team members, customers, insurance broker and other organizations or counterparties. • Participate in meetings with sales and procurement professionals, representing our business interests and advocating in a professional manner. • Maintain searchable repository of all executed contracts • Summarizes complex contractual issues, develops creative solutions and coordination of contractual risk mitigation • Implement streamlined contract processes (review, escalation & execution) for use by Sales Teams • Create visibility into contract status, legal risks and liabilities associated with different deals • Train Sales Teams on sales templates (uses/contents/key business terms/non-starters/escalation paths) • Draft Demand Letters and support collections related issues with accounts receivable team • Negotiation/coordination of domestic/international operations (i.e. subcontracting/compliance) • Represents the company in external negotiations to a diverse set of customers. • Support the contract administration process from inception to completion. • Analyze and review contract requirements, terms, and conditions for compliance with laws and regulation including GDPR and CCPA • Partners with other internal functional disciplines related to contracts and legal matters • Other duties as assigned.

Requirements

• 4 year college degree in related field • Must have at least 5 years of experience drafting, reviewing, and negotiating complex SaaS agreements and a variety of other client and supplier agreements (such as software licensing agreements, EULAs, support agreements, partner agreements and vendor agreements) at a growth-stage technology company • JD or paralegal certificate is preferred but not required • Background /experience with modern data privacy laws and frameworks is a plus. • Previous experience working on contracts with international counterparties is a plus.