Program Manager - Healthcare Experience

Yesterday

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Logo of Providence

Providence

healthcare β€’ hospital β€’ mission and charity β€’ not-for-profit β€’ community hospital

10,000+

Description

β€’ The Program Manager is responsible for program coordination and management for experience improvement initiatives across the enterprise. β€’ This position will develop and drive the overarching experience strategy for the organization while working with cross-functional teams to implement improvement activities. β€’ The Program Manager will interface with vendors and support vendor programs and efforts.

Requirements

β€’ Bachelor's Degree β€’ 3+ years of experience with Process Improvement, Project Management & Organizational Management β€’ 2+ years of experience with CAHPS, Healthcare/Member Experience, Patient Experience, Customer Service or Stars

Benefits

β€’ best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. β€’ comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.

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