September 27
πΊπΈ United States β Remote
π΅ $70k - $90k / year
β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
β’ Seeking a Technical Support Account Manager with expertise in IAM. β’ Build trusted relationships with clients and guide them through technical support. β’ Ensure customer satisfaction and drive product adoption. β’ Act as the liaison between clients and internal teams for successful project completion. β’ Manage post-implementation support and facilitate working sessions to troubleshoot issues.
β’ Education: Bachelor's degree in Computer Science, Information Technology, or a related field. β’ Experience: 3+ years in technical account management or customer-facing technical roles. β’ Experience in Identity Access Management (IAM) systems. β’ Strong proficiency with XML, SQL, and relational databases. β’ Ability to write in Java, Python, Groovy, or C#. β’ Familiarity with cryptographic best practices and Role-Based Access Control (RBAC). β’ Soft Skills: Exceptional communication skills, strong organizational and self-management skills.
β’ Competitive salary: $70,000 - $90,000 based on experience. β’ Company-paid insurance benefits. β’ IRA with company match. β’ Individualized networking and education budget. β’ Provision of equipment for remote employees to set up and maintain a productive home office environment. β’ Remote work flexibility across the U.S.
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β° Full Time
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π Support Engineer
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β° Full Time
π‘ Mid-level
π Senior
π Support Engineer
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