Technical Support Representative

September 24

Apply Now

Receive Emails with Similar Jobs

VALD

WebsiteLinkedInAll Job Openings

51 - 200

💰 Venture Round on 2022-11

Description

• Become a product expert across the entire VALD suite, knowing our systems inside-out. • Provide top quality, timely support to our global customers across a range of products. • Diagnosing and resolving issues via phone and email. • Liaise with the VALD team across the world to ensure customer needs are met.

Requirements

• A high degree of customer empathy. • Outstanding communication skills, both written and oral. • High level of attention to detail and a commitment to quality control. • Full working rights in the USA, and no restrictions to travel to the VALD HQ in Australia for your onboarding. • Adaptable and willing to learn new skills and processes. • Willingness to work closely with engineering staff to identify and improve existing support processes. • Experience in a similar technical/client support role.

Benefits

• Industry-leading compensation • The opportunity to work in a company that is redefining allied healthcare. • Learn from a range of high-performing individuals and teams across various disciplines. • Be part of a down-to-earth, inclusive and vibrant team. • Regular travel opportunities to get the entire VALD team together for your ongoing development. • The latest equipment and remote setup to perform at your best. • Monthly fitness and wellness allowance. • Monthly co-working space allowance.