Absence Onboarding Specialist

February 3

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Prudential Financial

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Prudential Financial is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. With a heritage in life insurance and asset management, the company helps individual and institutional customers grow and protect their wealth. Prudential offers a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

Financial Services • Investment Management • Life Insurance • Retirement Benefits • Group Benefits

10,000+ employees

Founded 1875

💸 Finance

🏠 Real Estate

📋 Description

• The Absence Onboarding Specialist oversees the transition of new customers to Prudential's platforms for Absence-related products and services. • This role requires exceptional leadership in Absence Onboarding activities. • Mentors team members and engages with clients to gather business requirements. • Collaborates with internal and external partners for smooth onboarding and issue resolution. • Drives continuous improvement and maintains expertise in Absence and leave products.

🎯 Requirements

• Minimum of 3 years of experience in Group Insurance products, specifically Absence management. • Proven success in customer-facing roles, building and maintaining strong client relationships. • Demonstrated expertise in managing complex projects with strategic planning and execution. • Technical expertise in implementing Absence services or equivalent experience. • Highly self-motivated with a strong drive for results. • Outstanding interpersonal skills in collaboration, leadership, presentation, organization, and communication. • Strong consultative and problem-solving skills. • Effective management of work in a fast-paced, deadline-driven environment with multiple priorities. • Proven ability to influence and lead in a diverse, matrixed organization. • Exemplary professionalism, efficiency, and composure under pressure. • Proficiency in MS Office (Excel, Word, PowerPoint). • Bachelor’s degree or equivalent experience.

🏖️ Benefits

• Market competitive base salaries, with a yearly bonus potential at every level. • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO). • 401(k) plan with company match (up to 4%). • Company-funded pension plan. • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. • Work/Life Resources to help support topics like parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. • Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program.