EDI Account Representative

4 days ago

Apply Now

Receive Emails with Similar Jobs

Quadax, Inc.

WebsiteLinkedInAll Job Openings

Healthcare EDI Clearinghouse • Revenue Cycle Management Software & Solutions • Reimbursement Support Services • Technology

501 - 1000

Description

• Aid the EDI Client Experience department in researching and maintaining the flow of client concerns efficiently. • Review and assist in resolving the Help Desk work queues of Account Reps. • Serve as a back-up to various levels of EDI Client Experience as assigned by management. • Comfortable with a fast-paced workday involving multi-tasking, training, and problem-solving. • Review and assist the work queues of Account Reps known to be out of the office while onsite at clients. • Contact & approve or reject new Quadax Portal login requests appropriately and timely. • Provide backup support to cover phones for the Client Support Center as needed. • Document and summarize all training activity within an Account Management Activity Report (AMAR). • Create & submit a weekly reporting. • Assist in researching and creating training material for the EDI Client Experience team. • Contribute to the maintenance and upkeep of the EDI Document Library.

Requirements

• Bachelor’s degree and/or experience in the healthcare industry revenue cycle preferred. • EDI experience mandatory. • Knowledge of EDI resources and applications. • Ability to assist with client software training. • Ability to establish priorities, proceed with objectives, and work independently. • Excellent written and verbal communication skills which would include client training either on site or by phone. • Strong attention to detail & organization. • Proficient with Microsoft Word, Excel, PowerPoint and Outlook.