Sales Engineer

23 hours ago

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Qu POS

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Restaurant & Hospitality Point of Sale • Restaurant Analytics • Restaurant Software • Fast Casual • Quick Service Restaurants

51 - 200

Description

• Collaborate with sales team to support the sales process • Engage with prospective customers to understand and document their restaurant operations • Provide in-depth technical knowledge of our platform and recommend solutions • Troubleshoot and solve technical questions during the sales process • Assist prospective customers with setup and knowledge transfer • Stay current with industry trends and relay customer feedback for enhancements

Requirements

• Relevant professional technical experience or Bachelor’s degree in Computer Science, Information Technology • 2+ years of experience in a Sales Engineer or Solutions Engineer role, preferably in the restaurant, hospitality, or retail technology sector • Hands-on experience with POS systems, restaurant technology, or related software solutions is highly desirable • Proven ability to understand customer needs, communicate complex technical concepts in layman’s terms, and propose practical solutions • Strong analytical and problem-solving skills with the ability to quickly understand technical environments and make recommendations • Ability to work collaboratively with cross-functional teams, including sales, product, implementation, and customer support • Willingness to travel 30%, as needed to meet with clients or attend industry events