Sales Engineer - Solutions Consulting
14 hours ago
Description
•The Solutions Consulting Team plays a critical role in the pre-sales environment, offering technical expertise to prospects and customers that helps them unlock the full potential of Quiq’s capabilities. •At Quiq, we work with C-level executives, customer experience and support leaders, and product and engineering teams at large global brands who are building next-generation Customer Experiences with Quiq. •As a Sales Engineer, you will blend your technical expertise and consultative skills to guide enterprise clients in transforming their customer experience.
Requirements
•3–5+ years of experience as a Sales Engineer, Solutions Architect, or similar role in a B2B software environment (Contact Center or Customer Experience software experience preferred). •Proven track record in demonstrating and implementing complex technical solutions to both technical and non-technical audiences. •Strong understanding of enterprise systems, middleware, and cloud-based architectures. •Proficiency in integration technologies such as REST APIs, webhooks, and data flows. •Hands-on experience with vector databases and their applications in real-time or AI-driven solutions. •Familiarity with programming and scripting languages, particularly Python or JavaScript, for creating custom integrations and proofs of concept. •Understanding of data models, schema design, and scalability considerations in large enterprise environments. •Experience with AI tools and familiarity with large language models (LLMs) is strongly preferred. •Business expertise in customer experience (CX), including trends, best practices, and an understanding of how CX impacts enterprise-level strategies. •Excellent communication, presentation, and interpersonal skills for engaging with diverse audiences. •A passion for customer success, problem-solving, and bringing innovative ideas to life. •Adaptability to seamlessly shift between roles as a technical advisor, trusted consultant, and storyteller.
Benefits
•Market competitive total compensation package •100% company paid family medical and 100% individual dental and vision insurance coverage •Flexible, unlimited vacation policy •Stock options •Strong company culture
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