R1 RCM
Revenue Cycle Management (RCM) • Physician Advisory Services • Digital Transformation • Patient Experience • Practice Management
10,000+
🔥 Funding within the last year
💰 Private Equity Round on 2024-07
Team Lead - Customer Service
2 days ago
R1 RCM
Revenue Cycle Management (RCM) • Physician Advisory Services • Digital Transformation • Patient Experience • Practice Management
10,000+
🔥 Funding within the last year
💰 Private Equity Round on 2024-07
Description
• Assist in establishing and implementing departmental initiatives. • Measure and monitor staffing levels, assign duties and responsibilities as appropriate. • Complete performance evaluations and track time and attendance. • Troubleshoot and resolve issues with client concerns with a sense of urgency. • Train and educate staff on new process changes.
Requirements
• High School Diploma or GED • Minimum 3 years experience in a call center environment
Benefits
• Competitive benefits package • Opportunity to contribute • Professional development • Collaborative culture • Community engagement
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