Support Specialist

November 16

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King Insurance Partners

WebsiteLinkedInAll Job Openings

Insurance • Home Insurance • Auto Insurance • Business Insurance • Life Insurance

201 - 500 employees

💰 Debt Financing on 2022-01

Description

• King Risk Partners was founded on the philosophy of doing good in all ways • The position will work remotely • Opportunity for growth and advancement in a top-performing agency

Requirements

• Support to all users on AMS360 and all ancillary products post-converting to AMS360 • Be a collaborative force, consistently embodying teamwork, motivation, positive behavior, and a dedication to achieving our collective goals and objectives • Collaborate extensively with cross-functional teams across King to insure quality control and consistency and will work alongside multiple strategic service providers • Uphold a sense of urgency and consistently meet deadlines • Exhibit outstanding written and verbal communication skills, including the ability to actively listen and proactively solve issues with minimal assistance • Showcase excellent time management and prioritization skills • Possess the ability to multitask, prioritize effectively, work independently, and handle sensitive information discreetly within a fast-paced, time-critical environment • Assist in support issues for users once they are live on AMS360 • Provide advanced training to users as needed • Work with Vertafore Support as needed to resolve issues identified • Assist in operations/servicing related configuration of AMS360 including download • Onboard and Offboard AMS360 users including revising Security as needed • All other duties as assigned • Experience in implementing PL Rating, Insurlink, and Work Smart is preferred • Proficiency in administrative tasks and computing skills, including Microsoft Office applications (Word, Excel, and PowerPoint), is expected • Familiarity with project management software or collaboration platforms, such as SharePoint, MS Teams, Monday, etc., is a plus

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • 401(k) with employer match • Short-Term Disability (employer paid) • Long-Term Disability (employer paid) • Life Insurance • Employee Assistance Program • Generous PTO Policy • Tuition Reimbursement • Employee Referral Program • Growth and advancement opportunities