Business Program Manager

October 15

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Scientific, Technical & Medical • Risk & Business Analytics • Legal • Exhibitions • Information Technology

10,000+

Description

• The Business Program Manager manages key client programs and projects. • Overseeing a portfolio of complex projects and programs concurrently for key customer accounts. • Cultivating and sustain robust working relationships and strategic partnerships with key stakeholders and customers across divisions. • Handling client-facing strategic initiatives and high-impact implementations. • Maintain flexibility as priorities shift; demonstrate ability to adapt. • Exhibiting strategic thinking by providing insights related to the customer and insurance industry. • Promote a customer-centric, quality-oriented culture while driving measurable business results and improvements. • Able to communicate and champion new ideas and challenge the status quo. • Providing executive-level reporting on status, risk mitigation, and issue resolution. • Working closely with the Sales team and subject matter experts to curate materials, align messaging, and effectively deliver business reviews.

Requirements

• Minimum 10+ years business-focused project/program management experience Required. • Client-facing and/or consulting experience required. • PM certification required: PMI certification preferred. • Agile Certification (CSM or PMI-ACP) preferred. • Enterprise Change Management certifications preferred. • Insurance industry experience preferred. • Excellent interpersonal skills, including the ability to work across a highly matrixed organization, interacting, influencing, negotiating effectively with all levels of leadership and peers. • Successfully demonstrate leadership experience in a fast-paced environment, with frequent and substantial priority changes, challenging timelines and major resource constraints. • Bachelor's degree required; MBA preferred. • Travel 1-3 times per year expected. • Able to communicate effectively with key stakeholders. • Experience with Delivery/Collaboration Tools (Adaptive Work, JIRA, TEAMs, SharePoint)