Strategic Account Manager

3 days ago

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Remote

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Remote Jobs • PEO • Hiring • remote work • global employment

501 - 1000

Description

• Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. • Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. • All of our positions are fully remote. You do not have to relocate to join us!

Requirements

• Strong written and verbal communication skills in English (other languages a plus) • Years of previous successful experience in a Relationship Management/Strategic Account Management role • Experience leading Enterprise Level deals in large organizations - inclusive of expansion deals, off-cycle selling, and retention of large customers • Understand how to manage across multiple parts of an organization and build a cohesive plan for success for the customer. Ability to connect with key stakeholders and go “deep and wide” within existing customer accounts • Ability to confidently make cold calls to build pipelines - irrespective of those accounts being prospects or existing customers • Ability and experience working in a POD selling situation - working with a Customer Service Manager as a peer to drive adoption, deliver ROI to customers, grow existing accounts, and retain customers over multiple renewal periods • Creative and has strong problem-solving skills • Collaborate with other departments on client-facing efforts • Organization, time management, and prioritization skills • Ability to build trust with a client and work as an advisor • Capable of predictably forecasting sales to achieve targets every month. • Experience with customer relationship management (CRM) tools • Ability to learn and adapt quickly • Strong customer service skills • Highly self-motivated and comfortable working in a remote environment • Multitasking skills • Enthusiasm and a positive attitude • Ability and willingness to give back and mentor others • Resilience and perseverance • Ability to work in a team environment • Experience in the HR industry is a plus • It's not required to have experience working remotely but considered a plus • Experience working in a team environment focused on customer needs

Benefits

• work from anywhere • unlimited personal time off (minimum 4 weeks) • quarterly company-wide day off for self care • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces