Sales Support Representative

October 4

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ResMed

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Sleep apnea • COPD • Out-of-hospital care • Home medical equipment • durable medical equipment

5001 - 10000

💰 Post-IPO Debt on 2019-07

Description

• Plan and oversee enterprise-level support and service activities for company products • Ensure quality service and operational performance within the parameters of program and delivery standards • Develop client relationship and understanding of client business and product installations • Act as single point of client contact to coordinate resolution of service incidents • Develop, maintain, and grow customer relationships within assigned accounts • Work closely with the Sales Management team in evaluating business conditions and sales trends

Requirements

• Team player with strong work ethic and a can-do attitude • Excellence in all forms of communication with command of product and media presentations • Motivated, execution and results focus with accountability for continuous improvement • Demonstrated ability to provide excellent service internally and externally • Self-starter with proven leadership qualities • Demonstrated ability to develop and build strong customer relationships • +1 years relevant experience in B2B sales support; medical device industry experience preferred • BA/BS in business discipline or equivalent experience preferred not required

Benefits

• comprehensive medical, vision, dental, and life • AD&D, short-term and long-term disability insurance • sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • tuition assistance • fifteen days Paid Time Off (PTO) in first year • 11 paid holidays plus 3 floating days • 14 weeks primary caregiver or two weeks secondary caregiver leave