Predictive Analytics • Data Science • Analytics • Price Optimization • Change Management
51 - 200
Yesterday
Predictive Analytics • Data Science • Analytics • Price Optimization • Change Management
51 - 200
• Looking for the opportunity to support customer-facing teams and help lead key workstreams? The Customer Success Operations Manager executes customer-related analysis and effectively and efficiently troubleshoots customer-reported issues. In addition, they are accountable for partnering with internal teams to support reporting on customer satisfaction through KPI development, analysis, and monitoring.
• Bachelor’s degree with strong academic credentials (Engineering, Economics or Business preferred) • 4-6 years of experience in technology, product management, or consulting, preferably working in a cross-functional setting. • Proven ability to collaborate with key stakeholders to drive value through new strategies and tactics, and execute on those ideas with minimal oversight • Refined presentation skills with experience communicating complex concepts to a diverse audience • Advanced analytical capabilities and problem-solving skills, leveraging data analysis tools (proficiency in Excel and SQL necessary, BI tool experience is preferred) • Ability to proactively manage multiple commitments and tasks across multiple customers / initiatives • Exceptional leadership skills
• Competitive base salary • 100% paid healthcare including medical, dental, and vision coverage for our employees and their families • 100% paid Life insurance, long and short-term disability coverage for team members • 401k plan with a generous match and is vested immediately • Company cell phone allowance • Open PTO plan (take what you need!) and 10 paid holidays • Gym membership reimbursement • Flexible work arrangements
Apply NowYesterday
201 - 500
Client Success Manager ensuring client success at a tech solutions provider.
🇺🇸 United States – Remote
💵 $65.6k - $82k / year
💰 Private Equity Round on 2022-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
Yesterday
11 - 50
Customer Success Manager for payroll solutions at a global compensation platform.
Yesterday
51 - 200
Customer Success Strategist optimizing customer engagement and reducing churn for DriverReach.