URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) is a leading lifestyle products and services company based in Philadelphia. The company operates a diverse portfolio of global consumer brands, including Urban Outfitters, Anthropologie, Free People, FP Movement, and Nuuly, catering to various fashion and home decor needs. URBN is known for its unique blend of products that emphasize a trendy and lifestyle-oriented consumer experience, with a focus on sustainability and responsible sourcing.
Fashion β’ Retail
4 days ago
π Pennsylvania β Remote
π΅ $15 / hour
β° Full Time
π’ Junior
π‘ Mid-level
π Customer Success
π«π¨βπ No degree required
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) is a leading lifestyle products and services company based in Philadelphia. The company operates a diverse portfolio of global consumer brands, including Urban Outfitters, Anthropologie, Free People, FP Movement, and Nuuly, catering to various fashion and home decor needs. URBN is known for its unique blend of products that emphasize a trendy and lifestyle-oriented consumer experience, with a focus on sustainability and responsible sourcing.
Fashion β’ Retail
β’ Nuuly is looking for a Customer Success Associate who is responsible for delivering exceptional service and creating a seamless experience for our customers via telephone, email and chat on a daily basis. β’ Reporting to the Customer Success Supervisor. β’ Communicate with new and potential customers. β’ Help guide customers through the shopping experience. β’ Answer order questions and support the team to build a successful brand. β’ Meet or exceed established service level agreements set by the CSM. β’ Expected hours for the role are M-F, 2pm-10pm EST. β’ Hired initially as a temp role with possibility for permanent offer after 3 months.
β’ Minimum 2 years of experience in customer service or related role β’ Demonstrate a passion for and understanding of the URBN brands, customers and product.
β’ medical β’ dental β’ vision β’ PTO β’ generous employee discounts β’ retirement savings β’ much more!
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