Policy and Program Management • Marketing & Communications • Research and Evaluation • Change Management
4 days ago
Policy and Program Management • Marketing & Communications • Research and Evaluation • Change Management
• Do you love finding ways to optimize business processes and reporting through better use of technology? Are you motived by a mission to promote data sharing to prevent tax fraud? • Ripple Effect is looking for a Technical Project Coordinator with 4 years of experience to support our client with the IRS Identity Theft Tax Refund Fraud Information Sharing and Analysis Center (ISAC) and our Project Management Office (PMO). • This role will work closely with Ripple Effect's Digital Transformation and PMO Teams to provide users access to SharePoint and Teams portals, support the help desk, manage and coordinate data analyses, and think creatively about how to use technology to solve problems. • If this position sounds interesting, there’s a place for you here at Ripple Effect! We are a diverse, progressive, and engaging work environment.
• Bachelor's degree • 4 years of relevant experience • Proven ability to work proficiently in Microsoft Office, including Excel and Outlook • Knowledge and experience working in SharePoint • Experience working in a helpdesk or technical support function to a client or other user • Experience documenting processes and developing SoPs • Excellent communication and interpersonal skills • Strong attention to detail and ability to accurately manage basic data entry • Ability to pass an IRS MBI clearance • Must reside in, or be willing to relocate to, a state within the U.S. in which Ripple Effect is set up to support (currently all states except NY, CA, and PR)
• Ripple Effect rewards our employees for their contributions to our mission in many ways, from competitive pay and exceptional benefits to a range of work/life programs based on your employment classification and personalized preferences. • Ripple Effect is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. • We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation during the hiring process, please let us know by contacting our HR department.
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