IT Systems Engineer

March 29

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RunPod

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RunPod is a cloud-based platform designed to facilitate the training, fine-tuning, and deployment of AI models. It provides a globally distributed GPU cloud that enables users to seamlessly deploy their AI workloads while focusing on building machine learning applications. With features like fast pod spinning, autoscaling, and support for multiple machine learning frameworks, RunPod caters to startups, academic institutions, and enterprises alike, offering a powerful and cost-effective solution for machine learning development.

Machine Learning • Artificial Intelligence • Deep Learning

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 Seed Round on 2024-05

📋 Description

• RunPod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. • You will join our Operations team, reporting to the Head of Operations. • As the IT Systems Administrator, you’ll be the go-to person for all things IT. • This is a mid-level role with substantial room for growth as the company scales from 60 to 200+ employees. • Your work will directly impact RunPod’s ability to support a global workforce and maintain secure, efficient systems. • Your efforts in streamlining user account management, software provisioning, and helpdesk operations will have an immediate effect on employee productivity. • You’ll be at the forefront of ensuring our corporate VPN, SSO, and general IT infrastructure are best-in-class. • By overseeing SOC 2 IT processes and other frameworks, you will help us build and maintain the trust of our customers and partners. • Your strategic insights on scaling IT systems will lay the foundation for an expanded IT department, where you’ll have the opportunity to grow into a leadership role.

🎯 Requirements

• 3+ years of experience in a broad IT Systems Administrator or similar role. • Hands-on expertise with networking, VPNs, and endpoint security administration. • Solid understanding of SSO solutions (e.g., Okta, Google Workspace) and identity/access management best practices. • Experience operating a distributed IT environment for a global remote workforce • Experience implementing zero trust frameworks with a distributed remote workforce • Experience leveraging Apple Business Manager and Windows InTune to perform automated OOBE deployments. • Experience with mobile device management (MDM) platforms (e.g., Hexnode, Jamf, Intune). • Experience supporting SOC 2 audits or similar compliance frameworks. • Proven track record in providing IT support and troubleshooting a range of user and system issues. • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment. • Excellent communication skills, comfortable collaborating across distributed teams.

🏖️ Benefits

• The competitive base salary for this position ranges from $90k to $145k. The final salary will be determined during the interview process, based on factors such as the candidate's experience, qualifications, and location. • Stock options • The flexibility of remote work with an inclusive, collaborative team. • An opportunity to grow with a company that values innovation and user-centric design. • Generous vacation policy to ensure work-life harmony and well-being. • Contribute to a company with a global impact based in the US, Canada, and Europe.