Senior Product - Technology Consultant

October 30

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Sabre Corporation

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IT / Technology • Travel • Aviation / Airline • GDS • Hotels

5001 - 10000

Description

• Provide Trainings and floorwalking for prospect, conversion and existing customers across Africa • Responsible for the project management and delivery of IT consulting services • Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems • Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs • Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption • Proactively consult with your customers on best practices for Sabre solutions • Map Sabre solutions and customer needs to drive differentiated value and optimal performance • Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products • Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers • Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops • Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack • Provide project management guidance and oversight of key technical engagements to ensure successful implementations

Requirements

• Minimum 3 years of relevant work experience • Bachelor’s degree • Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering • Deep understanding of the travel industry and ecosystem • Proficient knowledge and hands on experience with Sabre products • Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives • Excellent customer service and communication skills • Familiarity with mid/back office tools and corporate/leisure online booking tools • Ability to analyze and trouble-shoot • Attention to detail and ability to multi-task to support multiple customers • Experience in an Online Travel Agency or any eCommerce business environment • Experience with Sabre APIs using tools such as Soap or Postman is a plus • Competency in training technical teams on functional and business processes • Knowledge of NDC Languages - English plus French or any additional language preferred