Senior Cloud Support Engineer

2 hours ago

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SADA India

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Google Cloud • Mobile Solutions • Data Enginnering • Advance Analytics • Machine Learning

51 - 200

Description

• Join SADA India as a Sr. Cloud Support Engineer - GCP. • Responsible for working directly with customers, providing high-end technical support in Cloud Services. • You will interact with engineers, project managers, and executives, escalating issues to Google support when required. • You should be open to working in 24*7 rotational shifts. • Expect to build a customized development plan leading through engineering or management growth tracks.

Requirements

• Google’s Associate Cloud Engineer certification or able to complete within the first 60 days of employment. • A Bachelor’s Degree. • 5+ years of experience in providing technical support with excellent written and verbal communication skills with at least 2+ years in GCP. • Strong knowledge in one or more of the following – Kubernetes, Linux Administration, Networking, DevOps, CI/CD pipeline in GCP/AWS. • Experience in providing support for Google Cloud Platform products and solutions including, Google Kubernetes Engine, Google Compute Engine, Cloud SQL, Stack driver, App Engine, Cloud Run, Cloud Functions, Cloud Build, Pub Sub etc. • Strong understanding of access control administration (user accounts, permission models). • Familiarity with networking (NAT, firewalls, basic routing, load balancing, etc.). • Familiarity with common Linux troubleshooting tools (vmstat, iostat, lsof, strace, etc.). • Network/Performance monitoring and logging experience would be a plus.