Dealer Performance Manager - Automotive

March 31

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

+1 more states

🌽 Illinois – Remote ⚜️ Louisiana – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Safe-Guard Products International

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Safe-Guard Products International is an industry leader that provides comprehensive protection plans and advanced data-driven solutions specifically for the automotive sector, including auto, marine, powersports, and RV industries. The company leverages advanced analytics, artificial intelligence, and machine learning to enhance customer experience and drive growth for F&I professionals. With a commitment to reinforce brand loyalty, Safe-Guard supports over 12,000 dealers and protects more than 40 million customers across North America, offering products such as vehicle service protection, guaranteed asset protection, and electric vehicle protection.

Tire & Wheel Protection • Dent Protection • Windshield Protection • Appearance Protection • Key Protection

501 - 1000 employees

Founded 1992

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2007-07

📋 Description

• Please do not respond to direct messages with your personal information. • The Customer Success Partner is responsible for managing and nurturing relationships with existing dealer groups. • Ensure their satisfaction, by aligning Safe-Guard with their mission and goals, and driving product adoption and usage. • Provide or facilitate training support, address client needs, and identify growth opportunities. • Generate and provide qualified leads for new business opportunities to the National Sales Manager. • Integral to maintaining and expanding Safe-Guard’s partnerships with strategic dealer groups. • Conduct regular account reviews to identify opportunities for enhanced product adoption, increased penetration, and improved client satisfaction. • Collaborate with internal teams to deliver tailored solutions that meet client goals. • Maintain comprehensive knowledge of client-specific agreements and ensure compliance in all interactions. • Identify and document opportunities for new business growth within existing accounts.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered. • 3+ years of account management, client relations, or similar roles, preferably within the automotive or vehicle retail industry. • Experience providing training or facilitating workshops for client teams. • Five years of Automotive industry experience. • Three years of retail F&I experience. • Demonstrated ability to build trust and credibility with key client stakeholders. • Strong skills in facilitating or coordinating training sessions to improve product knowledge and adoption. • Exceptional verbal and written communication skills, including presenting and public speaking. • Proven ability to identify and qualify new business opportunities within existing accounts. • Highly organized with the ability to manage multiple accounts and projects simultaneously. • Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms to track account activity and performance. • Willingness to travel up to 50% for client meetings, training sessions, and account reviews. • Must be authorized to work in the U.S. • Must be able to successfully pass a background check.

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible Spending Account • Health Savings Account • 401(k) Plan with Company Match • Company-paid Short-Term and Long-Term Disability • Company-paid Life Insurance • Paid Holidays and Vacation • Employee Referral Program • Employee Assistance Program • Wellness Programs • Paid Community Service Opportunities • Tuition Reimbursement • Ongoing Training & Personal Development • And More!