Customer Success Engineer - SC Training

December 6, 2024

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SafetyCulture

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SafetyCulture is a workplace operations platform that provides teams with the tools and knowledge to work safely, meet higher standards, and continuously improve. The platform offers a range of features, including inspections, asset management, training, IoT integrations, and real-time protection for remote workers. It also provides a marketplace for workplace safety equipment and an integrated insurance solution. SafetyCulture supports various industries such as construction, manufacturing, transport and logistics, hospitality, facilities management, and retail. The company's solutions address business needs like health and safety management, risk management and compliance, operational excellence, and sustainability. By digitizing processes and automating workflows, SafetyCulture helps businesses optimize their operations, promote safety culture, and enhance productivity.

App Development • UI/UX Design • Software Engineers • Platform Development • iOS Development

501 - 1000 employees

Founded 2012

☁️ SaaS

🏢 Enterprise

📋 Compliance

📋 Description

• SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. • We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. • Headquartered in Sydney, SafetyCulture has six offices around the world and over 1 million users across the globe. • As we continue to scale, an opportunity has arisen for a Customer Success Engineer to join our team. • Reporting into the Customer Success Team Lead, you will partner with both the engineering and customer success team. • Your collaborative and customer-centric approach will help you build strong relationships with your team and customers as you utilise your technical skills to ensure our customers reach their goals, and succeed with the SafetyCulture platform.

🎯 Requirements

• Confident translating technical & non-technical requirements and communicating effectively with technical and non-technical stakeholders and customers. • Experience writing SQL queries, building automations using Workato, optimising relational database architectures, data models and data warehouses. • Strong organisational skills, working with numerous customers with the ability to switch context with speed throughout the day to navigate concurrent tasks of varied priority. • Comfortable with a scripting language e.g. Python, Golang, JavaScript, Ruby. • Flexibility to understand and work within a wide variety of organisations’ architectures, best practices and processes. • Confident with reading API documentation, and integrating with APIs. • Experience with software development or data analytics required.