Portfolio Customer Success Manager

2 hours ago

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Salesloft

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Sales Dialer • Sales Emails • Account Based Sales Development • SDR-Driven Analytics • Data Integration

501 - 1000

Description

• Manage escalations and project plans • Organize workload and responsibilities • Align with account teams on priorities • Tailor scaled success plans • Provide data-driven recommendations • Lead business reviews with stakeholders • Focus on customer adoption and outcomes

Requirements

• 2+ years of experience in a Customer Success role • 1+ years of experience using Salesforce CRM • Intermediate to expert knowledge of Salesforce components • Previous experience in a SaaS/Technology company preferred • Superb listening skills • High level of empathy • Clear, confident communicator • Highly emotionally intelligent • Expert project manager • Resourceful and creative

Benefits

• Competitive wages and salaries • Performance bonus • Stock options • Other applicable incentive compensation plans • Equal Opportunity Employer