Customer Success Manager, Retail

6 hours ago

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Android Software • Point of Sale Software • Restaurant Technology • Fintech • SaaS

1001 - 5000

Description

• Serve as the customer’s main point of contact • Drive customer satisfaction and retention • Build relationships and trust through customer advocacy • Collaborate with cross-functional partners for revenue growth • Manage new product recommendations tailored to customer needs

Requirements

• 2+ years of Account Management, Sales or equivalent experience • Success operating independently and navigating competing priorities • High technical aptitude allowing for quick learning • Proven track record of success in meeting and exceeding goals • Excellent communication, organizational, and influencing skills • Flexibility & adaptability • Problem solving mindset

Benefits

• Competitive compensation and benefits programs • Opportunities for growth and employee support