Sapience
Employee Engagement Solution • Productivity Improvement • Process Improvement • Automated Time and Motion Study • Work Activity Analytics
Customer Success Manager
November 10
Sapience
Employee Engagement Solution • Productivity Improvement • Process Improvement • Automated Time and Motion Study • Work Activity Analytics
Description
• This position provides business support for customers during their deployment and adoption of the product. • Collaboration with Customers as well as Support, Product Management and Engineering is critical to success. • Providing technical and business support related activities for customer pilots, deployments and custom development/configurations for customers • Assess customer requirements and provide input to customer on enabling Sapience within their infrastructure • Support the Sales team during the sales process as needed • Coordinate with customer support and engineering teams for critical issues • Design solutions for integrating the product with the customer’s network and infrastructure • Support Customer Reporting configuration and enablement using Sisense
Requirements
• 3 to 5 years experience delivering enterprise software deployment projects and/or related technology solutions. • 4 yr or advanced College degree
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