Account Manager

February 7

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SDL

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SDL is a company focused on providing AI-powered language services and technology solutions to businesses across various industries. They specialize in translation, localization, and multilingual content management, offering tools like HAI for quick translations and Trados for translation management. SDL also provides structured content authoring platforms and patent translation services. Their technology solutions enhance digital experiences and business insights through next-generation AI, making it easier for companies to manage global content efficiently. Additionally, SDL serves industries such as aerospace, legal, financial, media, and more, with tailored solutions to meet industry-specific challenges.

Translation Services • Web Content Management • Translation Management • Campaign Management and Analytics • Translation Software

1001 - 5000 employees

Founded 1992

☁️ SaaS

📋 Description

• As an Account Manager, you will be responsible for maintaining strong relationships with our local government clients. • Identify opportunities to expand their use of our SaaS and on-premise solutions. • Increase revenue through strategic upselling and cross-selling efforts. • Collaborate closely with customer success, sales, and product teams to ensure customers realize the full value of our platform.

🎯 Requirements

• 3+ years of experience in account management, customer success, or sales, preferably in GovTech. • Proven track record of driving revenue growth through upselling and cross-selling. • Strong understanding of local government operations and procurement processes is a plus. • Ability to work in fast-paced environment, managing up to 250 accounts. • Excellent communication, presentation, and negotiation skills. • Ability to analyze customer data and derive actionable insights. • Self-motivated, results-driven, and able to work both independently and collaboratively. • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms.

🏖️ Benefits

• Competitive salary. • Unlimited PTO. • Flexible working hours and remote work options. • Comprehensive health, dental, and vision insurance. • 401(k) with 4% employer match for eligible team members. • Home office and IT budget. • Learning and development opportunities. • Supportive team environment. • The chance to work on innovative projects with cutting-edge technologies.