Senior Credit Resolution Ops Analyst

October 26

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Self Financial, Inc.

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Financial technology • Consumer financial services • Consumer services • Financial services • fintech

51 - 200

Description

• Self Financial is a venture-backed, high-growth FinTech company with a mission to increase economic inclusion and financial resilience by empowering people to build credit and build savings. • Join the Senior Credit Risk Operations team to manage credit disputes and enhance servicing operations. • Responsible for assisting with credit disputes and providing insights to management.

Requirements

• 2-5 years of Credit Bureau or related consumer financial experience required. • Knowledge of FCRA requirements and CDIA Metro 2 guidelines. • Strong technical skills and knowledge of common rules such as Adverse Action notices, The Bank Secrecy Act, Servicemember Relief Act, etc. • Experience with tools such as Salesforce, Sentilink, Jira Service desk, Google Suite, LexisNexis, eOscar, etc. • Ability to work with large datasets and analyze complex data • Strong attention to detail and accuracy • Strong understanding of the credit ecosystem and the impact on the customer • Experience and understanding of current federal regulations (FCRA) and credit industry standards (CDIA guidelines). • Experience in e-Oscar platform.

Benefits

• Company Equity in the form of Stock Options • Quarterly performance-based bonuses • Generous employer-paid health, vision and dental insurance coverage • Flexible vacation policy • Educational assistance • Free gym membership • Casual dress code • Team building events and activities • Remote work arrangements/ flexible work schedule • Paid parental leave