Client Manager

4 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

+1 more states

🏄 California – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

Apply Now

Receive Emails with Similar Jobs

NTT DATA, Inc.

WebsiteLinkedInAll Job Openings

NTT DATA, Inc. is a global technology services provider that specializes in business transformation through innovative solutions such as network services, cloud consulting, AI, and application modernization. The company is dedicated to helping organizations enhance their operational efficiency, customer experience, and sustainability initiatives. With a commitment to leveraging technology to drive growth and innovation, NTT DATA provides a comprehensive suite of services including data center management, digital workplace solutions, and business process services to meet the unique needs of clients across various industries.

Cybersecurity • Managed Services • Global Data Centers • Cloud Infrastructure • Cloud Communication

10,000+ employees

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients. • Builds relationships and influences stakeholders. • Works with and through company's network of offices to deliver an excellent client experience in each relevant market. • Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions. • Develops and drives organization strategy with local client managers within assigned regional accounts. • Uses engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction). • Minimizes churn and maximizes retention in assigned accounts. • Use company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast. • Be fully aware of and understand the International Trade Policy. • Meets or exceeds quota targets through comprehensive account management. • Grows the profitability, revenues and client satisfaction levels for company’s regional clients’ portfolio. • Drives passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client. • Generates demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulating how company can add value through services and solutions. • Approaches the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably. • Performs vulnerability analysis of company's position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution. • Positively influences and enables financial control, governance and compliance in a region throughout area of specialization to prevent and reduce financial costs. • Acts as first point of contact for client issues.

🎯 Requirements

• Bachelor's degree or equivalent in business or a sales related field. • Relevant vendor certifications would be advantageous. • Seasoned experience in a global partner management role. • Seasoned experience in a sales environment and/or customer service role. • Seasoned experience in the IT or professional services industry with a focus on business development and/or sales. • Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. • Seasoned sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. • Seasoned experience gained in a similar client manager role. • Seasoned experience working with Salesforce.com contact platform.