Account Executive - Pro Accounts

April 6

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ServiceTitan

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ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• ServiceTitan’s Pro Sales Account Manager is an integral role with the opportunity to make a huge impact for ServiceTitan. • Help existing customers adopt innovative new modules to drive value into their business. • Build and maintain customer relationships through product knowledge, business consultation, and sales skills. • Foster & build relationships with customers post-sale to identify upsell opportunities. • Develop understanding of customers’ business needs, growth opportunities, and pain points to upsell features. • Become the voice of the customer and work with a Solution Engineer to incorporate feedback to prioritize future features. • Assess and accurately forecast sales activity and revenue goals. • Achieve and exceed team sales goals on a monthly revenue target by building and maintaining a robust sales pipeline. • Work with Pro Onboarding team, Pro Adoption Team, and Customer Success to ensure customers are utilizing the Pro Products to their fullest.

🎯 Requirements

• 2-3 years of experience in sales in a quota carrying role. • 1-2 years of closing experience in a SaaS/Software role strongly preferred. • Consultative sales approach towards cold prospecting, up-selling, demoing, negotiating, and communicating value proposition is strongly preferred. • Responsible for upselling a suite of multiple products/services to external customers up to C Suite. • Connection and/or experience to the home services or construction industry is valued. • Strong analytical skills and proficiency in Salesforce a plus. • Self motivated/self starter mentality with the ability to think creatively on your feet. • Bachelor's degree preferred.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.